Legal
Cookie Policy
This Cookie Policy explains how Ecomma FZCO uses cookies and similar technologies on ecomma.co and its subdomains.
Effective date: 24 September 2025
This Cookie Policy explains how Ecomma FZCO ("Ecomma," "we," "our," "us") uses cookies and similar technologies on ecomma.co and its subdomains (the "Website"). It should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They are widely used to make websites function properly, improve user experience, and provide information to site owners. Similar technologies (pixels, tags, SDKs, local storage) work in comparable ways.
2. Types of Cookies We Use
We categorize cookies as follows:
- Strictly Necessary Cookies — Essential for Website functionality (e.g., security, login sessions, payment processing with Stripe). Without these, the Website may not function.
- Performance & Analytics Cookies — Help us understand how visitors use the Website. For example, we use Google Analytics to measure visits, traffic sources, and behavior flows.
- Functional Cookies — Remember preferences and settings (e.g., language, saved forms, Lovable platform features).
- Advertising & Targeting Cookies — Used to deliver relevant ads and measure effectiveness. This includes Meta Pixel, which helps us understand conversions and improve ad targeting.
- Email & Marketing Cookies — Platforms like Mailchimp and HubSpot may set cookies to track engagement with our campaigns and personalize communication.
3. Specific Technologies We Use
- Google Analytics: Analytics and performance measurement
- Meta Pixel: Ad personalization and conversion tracking
- Stripe: Checkout and payment security cookies
- Mailchimp: Email campaign engagement tracking
- HubSpot: CRM and marketing automation tracking
- Lovable: Site-building platform functions (preferences, hosting-related cookies)
Other cookies may be added as we integrate additional tools or features.
4. How We Use Cookies
We use cookies to:
- Enable the Website to function securely and reliably
- Improve your experience and remember settings
- Measure Website performance and visitor behavior
- Deliver relevant marketing and ads
- Improve our products and services
5. Consent and Control
When you first visit our Website, you will be asked to consent to non-essential cookies via our cookie banner.
- Accept All: Allows all cookies
- Reject Non-Essential: Only strictly necessary cookies load
- Customize Settings: You can adjust cookie categories
You can also manage or delete cookies in your browser settings. Opt-outs for interest-based advertising are available at:
6. How to Remove or Reset Cookies
You can clear cookies set by this Website at any time directly from your browser. Use the links below for step-by-step instructions for the major browsers:
To withdraw consent for non-essential cookies set by this Website, clear your browser cookies for our domain and reload the page — the cookie banner will reappear so you can choose new preferences. For requests to delete personal data associated with cookies (e.g., analytics or advertising identifiers), email itsystems@ecomma.co.
7. International Users
For EU/UK visitors, our use of non-essential cookies is based on consent under GDPR/UK-GDPR. You can withdraw consent at any time via the cookie banner or browser settings.
For California residents, certain cookie sharing may qualify as "sharing" under CCPA/CPRA. You may opt out of such sharing via Do Not Sell or Share My Personal Information requests to itsystems@ecomma.co.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised "Effective Date."
9. Contact Us
For questions about this Cookie Policy, contact us at:
Ecomma FZCO
Dubai Silicon Oasis, DDP, Building A2, Dubai, United Arab Emirates
itsystems@ecomma.co